Die Vermarktung der Grippe als SARS Covid-19

Von acc, Hamburg den 24.01.2022

Beitrag in pdf unter https://iddd.de/grippe.pdf

Die gespritzte Pandemie

Ministerpräsident von Spanien Pedro Sánchez am 10.01.2022: Corona muss künftig, wie die Grippe behandelt werden. Das Virus sei nicht mehr so tödlich wie zu Beginn der Pandemie.

Pedro Sánchez
Ministerpräsident von Spanien Pedro Sánchez am 10.01.2022

Ist das schon der Anfang vom Rückzug aus der globalen Covid-Pandemie? Kann man es mit saisonaler Grippe vergleichen? Jawohl!  Die Zeit ist gereift für den Vergleich

Grippe versus SARS-CoV-2.

Das schwere akute respiratorische Syndrom (SARS) ist seit November  2002 bekannt. Als Verursacher galt Coronavirus. Einen Namen mit Vornamen bekam das Virus erst im März 2020. Bis März 2020 der Verursacher der Epidemie nannte man Coronavirus. Dann aus Coronavirus wurde SARS-Coronavirus, SARS-CoV . Anfang März 2020 wurde die endgültige Bezeichnung des Virus als SARS-CoV-2 etabliert.

Der Vergleich der Symptome. Bis März 2020 waren die Symptome ohne SARS, wie bei einer Grippe. Damals hörte ich im Fernseher im Interview mit dem Chefarzt einer Lungenklinik in Berlin, dass die Symptome von Corona-Krankheit nicht so viele Aufmerksamkeit  genießen sollten im Vergleich mit der gerade stattfindenden Ausbreitung der atypischen Lungenentzündung (Pneumonie). In seiner Klinik zur damaligen Zeit, im Februar 2020 waren schon 11 Betten belegt. Kurz nach diesem Interview, etwa 2 Wochen danach die Coronavirus-Pandemie bekam die Bezeichnung COVID-19-Pandemie verursacht durch das Coronavirus SARS-CoV-2.

Zu Erkältungssymptomen der Corona-Krankheit wurden die Symptome von schwerer Lungenentzündung SARS hinzu addiert und das Ergebnis als die Krankheit COVID-19 der Welt präsentiert.

Covid-19 beinhaltet also die Symptome von Erkältungskrankheiten, Grippe, und schwerer atypischen Lungenentzündung SARS.

Aber, mit wenigen Fällen von SARS würde man nie ein Zustand der Pandemie bekommen. Fälle von SARS eigneten sich aber für Medien, für Nachrichtenproduktionen um Menschen Angst mit schrecklichsten Bildern, jeden Tag, 24 Stunden die Woche, einzujagen.

Die fehlenden Fallzahlen wurden dann aus den Grippefällen herbei getestet. Schon im ersten Corona-Hotspot Europas in Ischgl in der Après-Ski-Bar „Kitzloch“ im März 2020 wurden die Infektionen auf Grund von PCR-Tests diagnostiziert.

Am Anfang kamen die Infektionszahlen für Deutschland von der JHU Johns Hopkins Institut, USA. 12 Stunden später wurden sie von Robert Koch Institut als eigene ausgegeben. Das könnte man schön in Nachrichten von ZDF und ARD beobachten. Inklusive waren  auch die Erklärungen warum die Zahlen nicht aus Deutschland sondern aus den USA kommen.

Die Diagramme von exponentiellem Wachstum der Krankheit kamen als Ergebnis der Addition der Zahlen, ohne Bereinigung.

Dr. Wodarg, Prof. Bhakdi als erste sprachen von der Mogelpackung. Nach Bhakdi Bestseller “Corona Fehlalarm?” wurden die Statistiken von Robert Koch Institut bereinigt und im Verhältnis zu 100 000 Einwohner gesetzt. Es wurde so genannte Inzidenzwert berechnet.

Die Tatsache blieb: die Epidemie von SARS-Cov-2 in Deutschland wurde aufgrund von falschen, nicht bereinigten Zahlen ausgerufen!

Damit stelle ich kurz alle Elemente vor, um die sensationellen WHO-Statistiken Covid-19 vs Grippe (siehe unten 2 letzte Bilder) zu erklären:

Die Bilder zum Erschrecken lieferte das Lungensyndrom SARS. Die riesigen Zahlen der Infizierten für exponentielles Wachstum, kamen von den Grippefällen, die man in „Coronafälle“ umbenannte:

  1. Mit Hilfe von manipulierbaren PCR-Tests. Die Drosden-Protokolle identifizieren die eingestellten Genfragmente auch in Grippeviren vorhanden und Ergebnisse als Corona-Test-Positiv ausgeben.
  2. Mit Hilfe von kontaminierten mit SARS-Cov-2 Teststäbchen.
  3. Mit Hilfe von Korruption. In einigen Ländern, wie in Mexico und in der Türkei wurden falsche Eingaben zu Infizierten von SARS-Cov-2  in die Datenbank eingearbeitet und die Statistik direkt gefälscht.

Ad. 1 Dazu wurde erfolgreich verschwiegen welcher Fehler für die Etablierung des PCR-Tests auf SARS-CoV-2 in der grundlegenden Studie von Cornam/Drosten gemacht wurden. Die Theorie zur Anpassung der Protokolle für PCR-Tests wurde von 22 Wissenschaftler zerlegt. Drosten musste seine Veröffentlichung zurückziehen. Darunter z. B.: Die nicht festgelegte maximale Anzahl der Vervielfältigungszyklen Ct, um Proben als „positive Fälle“ zu bezeichnen. Mehr hier: https://cormandrostenreview.com/

Mangelnde Standards von PCR-Tests werden in Medien als „Goldstandards“ bezeichnet. Etwas Ironie: Denn bei der Anwendung solcher „Standards“ scheffelt man pures Gold.

Ad 2. Ich recherchierte Untersuchungen von trockenen Teststäbchen mit Viren kontaminiert, gelagert bei 4 Grad, sie zeigten, dass die Influenza-Viren entnommen nach 3 Wochen, Corona-Viren nach 2 Wochen aus den Teststäbchen positives Ergebnis lieferten. (Validation of Dry Flocked Swabs using Real Time PCR)

Ad.3 JHU – Johns Hopkins University seit Anfang an diktierte die Zahlen für das deutsche RKI. Die öffentlich-rechtlichen Sender begründeten es damit, dass JHU aus den USA bessere Kontakte zu deutschen Stellen besitze, als RKI selbst. Darum sei JHU auch schneller. Aus den Statistiken der JHU konnte man fantastische Diagramme der Ausbrüche der Krankheit und damit verbundener Korruption über Tageseinsicht der Fälle (Daily Cases) bekommen.

Z.B. Siehe unten Türkei, Bild 1 und Mexiko Bild 2. Solche Sprünge der Inzidenzen an einem Tag zeigen kein exponentielles Wachstum, sondern sind Initialzündungen für die hohen Inzidenzfälle in der Statistik. In dieser Pandemie arbeitete man sehr wohl mit Initialzündungen– über Statistik, aber auch über die direkte Kontaminierung der Teststäbchen (mit der Folge der künstlichen Infizierung der Menschen).

MP Erdogan z.B. lieferte für einen Tag fast 1 Million Infizierte ab. Wurde er bezahlt? Das Problem: ca. 1 Million Infizierte an einemTag, ohne Infrastruktur, über PCR-Tests festzustellen würde 0,8 Milionen x  5 Stunden  167 Tage dauern- ca. 6 Monate!!  Bei Coronazahlen aus Mexico zeigt sich ein ähnliches Bild, siehe unten. Damit die Leute solche Manipulationen nicht erkennen, JHU hat die Ansicht „Daily Cases“ versteckt. Jetzt kann man dort nur Fälle pro Woche oder für 28 Tage ansehen. Diese Ansichten machen unmöglich echte Fälle der Korruption vom exponentiellen Wachstum zu unterscheiden.

Bild 1. Türkei 823 225 tausend Fälle. Tageseinsicht der Fälle (Daily Cases) vom 10.12.2020
Bild 2. Mexico: 28 115 tausend Fälle. Tageseinsicht der Fälle (Daily Cases) vom 05.10.2020

Zum Schluss die Beweise, recherchiert auf den Webseiten der WHO und Statista. In der ganzen Grippesaison von 40. Kalenderwoche 2020 bis 20. KW 2021  in Deutschland gab es im Schnitt 10 Grippefälle. In Hamburg waren es 6 Fälle!

Wöchentliche Anzahl von Grippefällen in Deutschland in der Grippesaison 2020/2021
Extrem wenig Grippeviren in Deutschland in der Grippesaison 2020/2021

Unten haben Sie den Vergleich zwischen Grippe und SARS- Covid-19. Man kann beobachten wie zum Anfang der Pandemie 2019-2020 die Anzahl der Grippefälle rapide, exponentiell fällt und das in der Grippesaison!

Blaue Kurve: Influenza (Grippe) geht in der Grippesaison exponentiell nach unten und Covid-19 exponentiell nach oben. Die Zahlen der roten Kurve von SARS-CoV2 wird zuerst von den Grippezahlen gespeist in Deutschland, in Europa, in der ganzen Welt.

Influenza- und SARS-CoV-2-Virusnachweise aus der Sentinel-Überwachung, die dem FluNet aus Ländern, Gebieten und Territorien in der Europäischen Region der WHO gemeldet wurden.
Influenza vs Grippe
Influenza- und SARS-CoV-2-Virusnachweise aus der Sentinel-Überwachung, die dem FluNet weltweit gemeldet wurden.

Die Umbenennung und die Zusammenführung von Krankheitsbildern: Pneumonie (SARS) und Grippe (Erkältungen) in ein Krankheitsbild von SARS-Covid-19 ermöglicht einen riesigen Markt mit menschlichen Körpern von 7 Milliarden Menschen, für Impfungen, Tests und Medikamente zu eröffnen und weiter zu entwickeln, siehe neue Impfungen.

 Diese kriminellen Umbenennungen sollen zurückgenommen und die Inzidenzfälle auf Grippe, Erkältungskrankheiten und Pneumonie verteilt werden.

Fazit: Wenn man positiv auf Corona getestet wurde, sollte man sich zur Kontrolle auf Grippe testen lassen. Grippetests als Kontrollmethode? Leider nicht in Hamburg. Da die Grippetests nicht nachgefragt werden, führen die Apotheken sie auch nicht.

Sonnst sich nicht testen zu lassen ist aktuell angezeigte Methode für Omikron-Erkältungswelle. Im Mai kommt auch Schluss mit der Welle, egal ob man sich impft oder auch nicht impft. In Polen galt lange das Sprichwort: „Eine Erkältung dauert ohne Behandlung sieben Tage und mit Behandlung eine Woche.“


Meine Botschaft für alle Leser:

Versucht obige Analyse von Grippe vs Covid-19 den Politikern in den Bundestag zu bringen.

Danke, Acc. Wer bin ich? Ich bin ein polnischer Staatsbürger, in Hamburg, als Betreuer tätig, sonnst Rentner. Man kann mir auch an acc [ at ] gespo.de schreiben.

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  5. Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
    Outsourcing customer support is a great way to provide affordable but reliable service to your
    clients. Whether for voice or non-voice applications, there are plenty of excellent customer support…

    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way
    to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty of excellent customer support
    outsourcing companies that fit every requirement.

    But then again, why even think about outsourcing?
    Isn’t local talent good enough to provide the service needed by a
    company’s customers? Plus, wouldn’t it be a
    disservice to customers if a company farms out its frontline operations to contractors?

    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know the
    value of customer support and why it’s an essential
    cog in an organization. Like sales and marketing, customer
    service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.

    The main goal of customer support is to keep customers happy by attending
    to their needs and responding to their questions.

    However, it’s also a way to instill loyalty and generate additional sales.
    To do so, an outsourcing company must have its support team available whenever the customer needs
    it. Outsourcing customer support allows companies to maintain an around-the-clock service
    team managed by industry veterans and experts.
    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are
    experts in every facet of their operations. Given their many responsibilities, many startup founders accept that they can’t do everything themselves.
    Non-core competencies such as customer service can benefit from outsourcing.

    Turning the service over to competent experts lets companies benefit from a bigger
    source of talent from all over the world. At the same time,
    companies that outsource customer support enjoy reduced payroll without sacrificing service quality.

    Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service
    providers, leaders can instead turn to scaling the business.
    Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally
    demanding. To help executives focus on the big picture, they’ll need to partner with the best service companies
    that know what they’re doing.
    Enhance Customer Experience
    Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their
    voices heard. If customer service companies and their team address customers’ issues in a satisfactory way, they’re more than likely to remain customers.

    A pleasant customer experience will almost always
    lead to longer retention and a significantly higher customer lifetime value (CLV).
    This isn’t to say a stellar customer experience is
    only possible through outsourcing. Rather, the chances
    of improving customer satisfaction come with a
    continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals from
    day one is a great way to achieve this quickly.

    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with
    great customer service to the top 10 most prominent ones
    in 2022. We’ll also provide a brief description and highlight the
    main strong points of each outsourcing company.
    1. Helpware

    Helpware started in 2015 with the initial goal of providing support to startup companies.
    Over the years, the company has grown big and is confident
    enough to provide both enterprise and small business customer
    service outsourcing solutions.
    Providing back office, technical, and customer support,
    Helpware specializes in assisting companies in various support areas.
    This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital
    Marketing Solutions, and Cyber Security. The company provides only dedicated agents, in-house training,
    and equipment to help its clients boost their productivity from day
    one. Now it’s one of the top customer service companies
    in the US and European markets with numerous awards and positive
    reviews from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to businesses
    sharing the same philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
    This means its support can scale along with your company’s growth.

    Offers turn-key solutions, so you don’t have to look for either option separately.

    Helpware’s focused on developing its people and their skills and it pays off
    handsomely, especially in customer support outsourcing contracts.

    Some global brands are happy to have their customer support outsourced to Helpware.

    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations.
    In 2021, the Sitel Group acquired Sykes to widen its reach and
    increase its capacity.
    Sykes is one of the top 10 service companies and leading service providers of
    demand generation and customer engagement services, with
    clients included in the top 2000 companies worldwide.
    At the core of Sykes’ business are its staple services:
    outsourcing, customer experience, service to
    sales, digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’
    home countries.
    The company is well-versed in matters concerning data
    privacy. Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data
    security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted
    to change the customer experience by applying a personal
    touch to customer care. The company is now Europe’s number-one customer support outsourcing company, providing
    bespoke customer experience solutions to clients around the world.
    In addition, its contact center operation locations include the UK, Romania,
    Turkey, and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support center, so location and time zone differences aren’t as
    pronounced as operations in Asia and South America.

    Companies that outsource customer service to Ascensos value the
    fact that it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.

    Although there aren’t any published pricing rates, instead, Ascensos will individually
    respond to requests for quotes, the prices of this outsourcing customer service company
    are more than affordable.
    4. Teleperformance

    With more than 40 years of experience in the BPO industry, Teleperformance is
    an established leader in solution design, business optimization strategies, and front-office customer support.

    It also offers back-office services such as finance and accounting, collections, and technical
    support.
    Pros:
    Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,000 agents speaking over
    265 languages and deservedly belongs to a league of good customer service companies.

    You won’t find it difficult to get support in the language and location you require.

    Clients also appreciate the company’s expertise in providing omnichannel
    solutions.
    5. VXI

    VXI Global Solutions is one of those outsourcing agencies that offer customer care
    and customer experience (CX) solutions to some of today’s major global brands.
    In addition, the company offers contact center and BPO services, omnichannel and multilingual
    support, software development, CX innovation, quality assurance (QA), and infrastructure outsourcing.
    VXI employs more than 35,000 workers in 43 countries throughout
    North America, Asia, Europe, and the Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX)
    pain points and take their customer service systems to the next level.

    Like any modern BPO, VXI employs omnichannel support services
    to enhance communication coverage for clients.

    Also, VXI provides additional analytics and insights generation services so clients can learn as they go.

    Pros:
    High CX expertise leads to enhanced customer and
    employee experience.
    VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.

    6. InfluX

    In its quest to build the world’s first remote-only CX
    team, InfluX managed to recruit employees from more than 120 cities worldwide.
    This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone.

    In addition, InfluX creates specialized customer experiences that reflect
    the client’s vision, voice, and values.
    Pros:
    Less dependence on automation and more on human interaction make for a
    better customer experience.
    Having employees in every time zone solves the common offshore problem of mismatched
    time schedules between clients and outsourcing companies.

    Pay-as-go pricing may be attractive to some clients who prefer flexible packages.

    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
    The company employs native English contact center agents
    with experience in multiple industries. Skycom also offers a
    full range of services, including business process
    outsourcing, telemarketing and sales, customer
    support, and healthcare. With more than 15 years of experience, Skycom also employs
    over 2,000 workers assigned to 35 clients in five countries.

    Pros:
    Nearshore operations mean fewer problems dealing with time zone and distance differences.

    Skycom covers a wide range of industries, including healthcare, travel, utilities,
    IT, finance, retail, and telecommunications.

    8. Integra

    Integra’s differentiator is its focus on training its
    workforce in customer psychology. This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone.
    As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset.

    Starting with four employees in 2004, Integra currently employs
    more than 1,400 workers stationed across four
    countries. It handles customer service duties over the phone, email, live chat, or
    social media.
    Pros:
    Integra offers some of the most cost-effective solutions in the industry.

    Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.

    9. Telus

    Telus International is one of the world’s leading
    digital CX innovators. In particular, it designs and produces next-generation digital solutions for brands all over the world.
    This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to industries such as
    technology, media, communications, eCommerce, financial technology, travel, hospitality,
    automotive, healthcare, and games.
    Pros:
    Telus International is a premium multilingual contact center.
    It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.

    Telus is famous among IT services outsourcing companies for organizing
    an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000
    volunteers from its offices to complete various service
    projects across its many host countries.
    10. Arise

    Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
    It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom.
    Unlike a traditional BPO, Arise utilizes a network of
    service partners to provide the needed customer service experiences.

    In addition, the Arise Platform helps companies lower expenses.
    As a result, Arise clients report an average 25%
    reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.

    Pros:
    Arise deploys a tiered security approach in its communications
    with clients. This ensures they preserve the confidentiality of documents or files sent over.

    It also means Arise conforms to widely accepted
    data privacy regulations such as HIPAA, CCPA, and others.

    Arise also focuses its employment on local talent, hiring residents of the U.S., UK,
    and Canada. This means stable employment for the company and an easier method of
    hiring or replacing staff members.
    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing
    needs? Perform the necessary research before settling on your choice.
    For instance, some customer service outsource companies on our list might command a pricing structure higher
    than what your budget holds.
    In addition, consider your company’s specific requirements and areas for improvement.
    Do you need a customer support team focused on CX?
    Or, do you prefer having sales psychology-trained outbound callers who can close deals?
    Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?

    No one-size-fits-all solution exists when it comes to customer support
    outsourcing. However, if you want a highly flexible and secure customer
    service solution that utilizes modern technology throughout the
    various stages, try the best companies for customer service.
    These largest outsourcing companies not only supply the best talent, but also the best
    equipment and training to prepare them.

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  7. Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
    Outsourcing customer support is a great way to provide affordable but reliable service
    to your clients. Whether for voice or non-voice applications, there are plenty
    of excellent customer support…
    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable but reliable service to your clients.

    Whether for voice or non-voice applications, there are plenty of
    excellent customer support outsourcing companies that fit every requirement.

    But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service
    needed by a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?

    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know the value of customer support and why it’s an essential
    cog in an organization. Like sales and marketing,
    customer service should already be in play during a company’s first day, as
    they are the group that comes into direct contact with clients.

    The main goal of customer support is to keep customers happy by
    attending to their needs and responding to their questions.
    However, it’s also a way to instill loyalty and generate additional sales.
    To do so, an outsourcing company must have its support team available whenever the customer needs
    it. Outsourcing customer support allows companies to maintain an around-the-clock
    service team managed by industry veterans and experts.

    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are experts in every facet of their operations.
    Given their many responsibilities, many startup founders accept
    that they can’t do everything themselves.
    Non-core competencies such as customer service can benefit from
    outsourcing.
    Turning the service over to competent experts lets companies benefit
    from a bigger source of talent from all over the world.
    At the same time, companies that outsource customer support
    enjoy reduced payroll without sacrificing service quality.
    Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service providers, leaders can instead
    turn to scaling the business. Overseeing the day-to-day operations can already take much of management’s
    time, and customer support is equally demanding. To help executives focus on the big picture,
    they’ll need to partner with the best service companies that know what they’re
    doing.
    Enhance Customer Experience
    Given the opportunity to communicate and interact
    with customer service, many customers will express their satisfaction in getting their
    voices heard. If customer service companies and their team address customers’ issues in a satisfactory
    way, they’re more than likely to remain customers.
    A pleasant customer experience will almost always lead to longer retention and a significantly higher customer
    lifetime value (CLV). This isn’t to say a stellar customer experience is only possible through outsourcing.

    Rather, the chances of improving customer satisfaction come with a
    continuous and consistent level of service. Providing a highly
    specialized, dedicated team of professionals from day one is a great way to achieve this quickly.

    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer service to the top 10
    most prominent ones in 2022. We’ll also provide a brief description and highlight
    the main strong points of each outsourcing company.
    1. Helpware

    Helpware started in 2015 with the initial goal of providing support to startup companies.
    Over the years, the company has grown big and is confident enough to provide
    both enterprise and small business customer service outsourcing solutions.

    Providing back office, technical, and customer support, Helpware specializes in assisting companies in various
    support areas. This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital Marketing Solutions,
    and Cyber Security. The company provides only dedicated agents,
    in-house training, and equipment to help its clients boost
    their productivity from day one. Now it’s one of
    the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive
    to businesses sharing the same philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
    This means its support can scale along with your company’s growth.

    Offers turn-key solutions, so you don’t have to look for either option separately.

    Helpware’s focused on developing its people and their skills and it pays off handsomely,
    especially in customer support outsourcing contracts.
    Some global brands are happy to have their customer support
    outsourced to Helpware.
    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to
    the top and was one of the first BPOs to open multiple locations.

    In 2021, the Sitel Group acquired Sykes to widen its reach
    and increase its capacity.
    Sykes is one of the top 10 service companies and
    leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide.
    At the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales, digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’ home countries.

    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to
    change the customer experience by applying a personal touch to customer care.
    The company is now Europe’s number-one customer support outsourcing company,
    providing bespoke customer experience solutions to clients around
    the world. In addition, its contact center operation locations include the UK, Romania, Turkey, and South Africa.

    Pros:
    Ascensos is more nearshore than an offshore support center,
    so location and time zone differences aren’t as pronounced as
    operations in Asia and South America.
    Companies that outsource customer service to Ascensos value the fact that it supports diversity and
    inclusivity among staff while focusing on promoting
    happiness as a key asset among its workforce.
    Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices of this outsourcing customer
    service company are more than affordable.
    4. Teleperformance

    With more than 40 years of experience in the BPO industry, Teleperformance is an established leader in solution design,
    business optimization strategies, and front-office customer support.
    It also offers back-office services such as finance and accounting, collections,
    and technical support.
    Pros:
    Teleperformance is a truly global service provider.
    It operates in 80 countries and employs more than 330,000
    agents speaking over 265 languages and deservedly belongs to a league of good customer service companies.
    You won’t find it difficult to get support in the language
    and location you require.
    Clients also appreciate the company’s expertise in providing omnichannel solutions.

    5. VXI

    VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some of today’s major global brands.
    In addition, the company offers contact center and BPO services, omnichannel and multilingual
    support, software development, CX innovation, quality assurance (QA),
    and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the
    Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points
    and take their customer service systems to the next level.

    Like any modern BPO, VXI employs omnichannel support
    services to enhance communication coverage for clients. Also, VXI provides additional analytics and insights generation services so
    clients can learn as they go.
    Pros:
    High CX expertise leads to enhanced customer and employee experience.

    VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.

    6. InfluX

    In its quest to build the world’s first remote-only CX team,
    InfluX managed to recruit employees from more than 120 cities worldwide.
    This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone.

    In addition, InfluX creates specialized customer experiences that reflect the client’s vision,
    voice, and values.
    Pros:
    Less dependence on automation and more on human interaction make for
    a better customer experience.
    Having employees in every time zone solves the common offshore
    problem of mismatched time schedules between clients and outsourcing companies.

    Pay-as-go pricing may be attractive to some clients who prefer flexible packages.

    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
    The company employs native English contact center agents
    with experience in multiple industries. Skycom also offers a full range of services,
    including business process outsourcing, telemarketing and sales, customer support, and healthcare.
    With more than 15 years of experience, Skycom
    also employs over 2,000 workers assigned to 35 clients in five countries.

    Pros:
    Nearshore operations mean fewer problems dealing with time zone and distance differences.

    Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail,
    and telecommunications.
    8. Integra

    Integra’s differentiator is its focus on training its
    workforce in customer psychology. This means
    company-provided support agents are more sensitive in detecting
    changes in the customer’s voice or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset.
    Starting with four employees in 2004, Integra currently employs more than 1,400
    workers stationed across four countries. It handles
    customer service duties over the phone, email, live chat, or
    social media.
    Pros:
    Integra offers some of the most cost-effective solutions in the industry.

    Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.

    9. Telus

    Telus International is one of the world’s leading digital CX innovators.

    In particular, it designs and produces next-generation digital
    solutions for brands all over the world. This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to
    industries such as technology, media, communications, eCommerce, financial technology,
    travel, hospitality, automotive, healthcare, and
    games.
    Pros:
    Telus International is a premium multilingual contact center.

    It is one of those IT support outsourcing companies that
    offer top-tier customer support services in various countries and more than 50 languages.

    Telus is famous among IT services outsourcing companies for organizing an annual charitable
    initiative called “Telus Days of Giving.” In particular, the
    company taps 225,000 volunteers from its offices to complete various service
    projects across its many host countries.
    10. Arise

    Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
    It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom.
    Unlike a traditional BPO, Arise utilizes a network of service
    partners to provide the needed customer service experiences.
    In addition, the Arise Platform helps companies lower expenses.

    As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients
    want to outsource customer service small business really needs.

    Pros:
    Arise deploys a tiered security approach in its communications with clients.
    This ensures they preserve the confidentiality of documents or files sent
    over. It also means Arise conforms to widely accepted data privacy regulations such
    as HIPAA, CCPA, and others.
    Arise also focuses its employment on local talent, hiring residents of the U.S.,
    UK, and Canada. This means stable employment for the company and an easier method of hiring or replacing staff members.

    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?
    Perform the necessary research before settling on your choice.
    For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.

    In addition, consider your company’s specific requirements and areas for improvement.
    Do you need a customer support team focused
    on CX? Or, do you prefer having sales psychology-trained outbound callers who can close deals?
    Finally, does the appeal of higher-cost nearshoring resonate better
    than offshore talents a few time zones away?
    No one-size-fits-all solution exists when it comes to customer support outsourcing.
    However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages, try the
    best companies for customer service. These largest outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them.

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